MyCare - CMM Service plan
MyCare is our service offering that ensures the performance of your coordinate measuring machine (CMM) and minimises risks, helping you get the most from your investment over its lifetime.
MyCare offers the flexibility of three service plans, giving you the choice of scope to best meet your system and business needs.
MyCare Basic
With this software-focussed plan, you benefit from metrology software updates and our technical support hotline.
MyCare Essential
In addition to software updates and support, this includes annual hardware preventive maintenance and technical support, recertification and calibration services. With MyCare Essential, you also get fixed discounts on spare parts and labour, wrists and the advanced capabilities of metrology and asset manager software.
MyCare Premium
The most comprehensive plan, which builds upon the benefits of MyCare Essential to cover major machine components and include all spare parts and repair labour costs.
MyCare Highlights
| MyCare Basic | MyCare Essential | MyCare Premium | |
|---|---|---|---|
| Annual preventive maintenance | - | yes | yes |
| Software updates | yes | yes | yes |
| Technical support software | yes | yes | yes |
| Computer coverage | - | yes | yes |
| Calibration service | - | 10% discount | yes |
| Repair labour | - | 10% discount | yes |
| Service parts | - | 10% discount | yes |
| Major machine components | - | 10% discount | yes |
| Wrist | - | 10% discount | 15% discount |
| Technical support hardware | - | yes | yes |
| Metrology Asset Manager and Metrology Reporting - Advanced | 10% discount | 15% discount | 20% discount |
Ready to get started, contact our Hexagon team today to discuss our service and support needs